The JPay software will be the simplest way to stay linked and support your incarcerated person.

JPay enables you to rapidly submit cash to a confidence levels, receive and send e-mails, photographs, eCards and Videograms. Acquisition a tablet for your communications and fund their unique mass media levels.

Features:- make your JPay levels- submit revenue together with your credit/debit card as soon as or arrange repeating exchanges- buy stamps for Email, Snap n’ pass® and Videograms – Send and receive email- become new Email notifications- Send emails to multiple receiver- Prepay for an Email answer or convert stamps- Attach and deliver photos- forward simply an image with breeze n’ give- deliver a 30 2nd Videogram- installed a reduced stamp balance reminder- order tablet fir the contact- Fund mass media be the cause of tablet content- Add/edit installment choices and substitute for save your self cards for potential- Manage the visibility

Solution access changes, only a few providers offered by all facilities

What’s brand-new

– addressed ‘document a concern’ difficulties in which individual couldn’t move forward away from the ‘Next’ button

– Fixed new email alerts to exhibit correctly

Rankings and feedback

Insects and fees

I’m thankful to be able to stay in touch with my friend who’s incarcerated. However- I’ve spent more cash through JPay purchase stamps and paying $8 costs to deliver my personal loved one $50. Pictures use 2 stamps, 30 second movie chats incorporate 4, incase your connect pictures to a letter- much more stamps to send an attachment in identical mail while can’t connect one or more visualize per mail. I delivered 10 stamps to my friend and the application deducted the stamps from my stability but never delivered them to my cherished one. Therefore we were out 10 stamps once I merely invested $25. We also known as customer support and so they told me my loved one had to added a-work order ticket and that had been back in June. Issue is nevertheless perhaps not resolved. I’m wanting to visit these days in addition to application try crashing and does not remember my personal log in recommendations. They don’t let you know when there will be insects. They desire too much resources and all JPay was, is actually a money producing strategy. It’s convenient when you need to speak quickly but I would only advise sending emails through the mail. I can’t actually log in immediately and I’ve shut the application and started they once again, transformed my telephone down and back on. I guess I’ll have to uninstall the app and reinstall it but who wants to need to do that the full time?? Fix your app!!

App needs work

I have already been utilising the JPay App for several several months now to communicate with my relative and that I believe it is very unpleasant. They wish to monitor your local area for each and every little thing. For example, you need to allow the software observe your local area merely to thought exactly how many stamps you’ve got kept. I buy into the one who kept the January 5th assessment declaring that visually the software needs big work. Normally I just make use of the JPay websites. There are times i’ve wanted to submit only one picture to my loved one but JPay needs that compose some thing inside mail furthermore in order to get another stamp away from you. I do in contrast to that every unmarried image charges a stamp if you have actually multiples 10 stamps may be eliminated in a matter of 1 day like a letter. I definitely envision they must improve style of images you’ll be able to upload. Right now there are merely 2 pic format type the site/app takes while you don’t learn how to convert an image means then you are from chance. The fees to transmit money are RIDICULOUS! I compensated $8.00 simply to deliver $50. We avoid using JPay whenever possible because the application requires significant work and it is a money guzzler. You are best off delivering your liked letters and images through email. About whenever JPay webpages decreases capable nonetheless thought their particular pictures and characters because because the more customer reported JPay won’t submit the users any type of communications as soon as the app has dilemmas. Actually we probably will be deleting the app sooner than later.

Lost e-mails and photographs never got

This application enjoys great possibilities being one if not the app that gives real time telecommunications and media sharing with family and friends which are out. Not long ago I have experienced on several celebration in which we never obtained a message, and my family member never gotten my mail or image. The first time it simply happened I resent the e-mail. The email and photographs charges a stamp each and and so I put 2-4 stamps to escort Philadelphia resend similar visualize and email and thus my levels ended up being deducted two times and my personal partner merely was given the email and visualize once. This might be sad because a lot of people use this type of telecommunications with those family members. The app try outdated. Doesn’t have today’s feel, i’d like the look to-be better plus welcoming rather than like a 3 grader produced it. (No offense) The technical difficulties with the servers crashing must managed in a timely manner as well as stamps and emails impacted throughout that accident needs to be refunded toward reports. When there is a serve crash or overload an courtesy email might possibly be wonderful therefore we won’t feel wanting to know the proceedings with email messages not being got. I actually do enjoyed the available choices of this app and ease of it nevertheless maybe a much better much more incorporated software. I’m hoping the designers can modify, improve and correct those problem quickly. Really a concerned patron and consumer.

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